Privacy Policy
Your privacy matters to us. Here's how tavluroviqa protects and manages your personal information.
We're committed to transparency in our digital banking security practices.
Last Updated: February 15, 2025
Introduction and Scope
tavluroviqa operates under Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. This policy explains how we collect, use, store and protect your personal information when you interact with our digital banking security services.
This policy applies to all personal information we collect through our website, educational programs, consultations, and any other interactions you have with tavluroviqa. We take our privacy obligations seriously and have implemented comprehensive measures to ensure your data remains secure.
We believe in being upfront about our data practices. If you have questions about anything in this policy, don't hesitate to reach out to us directly.
Information We Collect
Contact Information
Your name, email address, phone number, and postal address when you enquire about our services or register for programs.
Professional Details
Job title, company name, industry sector, and professional experience relevant to digital banking security education.
Technical Data
IP address, browser type, device information, and website usage patterns to improve our online experience.
Educational Records
Learning progress, assessment results, and participation in our digital banking security programs.
We collect this information directly from you through forms, consultations, and program registrations. In some cases, we may receive information from professional networks or industry contacts with your consent.
How We Use Your Information
Your personal information helps us deliver relevant digital banking security education and maintain effective communication about our services. We use your data for specific, legitimate business purposes:
- Providing educational content and program materials tailored to your professional needs
- Communicating about course schedules, updates, and industry developments
- Processing registrations and managing your participation in our programs
- Improving our website functionality and user experience
- Conducting research to enhance our educational offerings
- Meeting our legal and regulatory obligations in the financial services sector
We don't use your information for automated decision-making or profiling that would significantly affect you. Any marketing communications we send are relevant to digital banking security and can be easily unsubscribed from.
Data Sharing and Disclosure
We're selective about sharing your information. tavluroviqa only discloses personal data in specific circumstances and with appropriate safeguards in place:
With your explicit consent, we may share information with industry partners for collaborative educational initiatives. We also work with trusted service providers who help us deliver our programs - these include IT support, educational platform providers, and administrative services.
Important: We never sell your personal information to third parties. Any data sharing arrangements include strict confidentiality agreements and data protection requirements.
Legal disclosure may occur if required by Australian law, court orders, or to protect our legitimate interests. We'll notify you about such disclosures unless legally prohibited from doing so.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights:
Access Your Information
Request a copy of the personal information we hold about you, including how we've used it.
Correct Your Data
Ask us to update or correct any inaccurate or incomplete information in our records.
Restrict Processing
Request limitations on how we use your information in certain circumstances.
Data Portability
Receive your personal data in a commonly used format for transfer to another service provider.
Withdraw Consent
Stop us from processing your information where our basis for processing is your consent.
To exercise any of these rights, contact us using the details below. We'll respond within 30 days and may need to verify your identity before processing your request.
Data Security and Protection
Digital banking security is our expertise, and we apply the same rigorous standards to protecting your personal information. Our security measures include:
- Encrypted data transmission using industry-standard SSL certificates
- Secure server infrastructure with regular security updates and monitoring
- Access controls ensuring only authorized personnel can handle your data
- Regular security audits and vulnerability assessments
- Staff training on data protection and privacy obligations
- Incident response procedures for any potential data breaches
While we implement comprehensive security measures, no system is completely immune to threats. We continuously update our practices to address emerging risks in the digital landscape.
Data Retention and Deletion
We keep your personal information only as long as necessary for the purposes we collected it. Different types of data have different retention periods:
Educational records and program participation data are typically retained for seven years to support ongoing professional development and program improvement. Contact information remains active while you're engaged with our services and for two years afterward unless you request earlier deletion.
Website analytics and technical data are automatically purged after 26 months. Marketing communication preferences are maintained until you unsubscribe or request removal from our systems.
You can request deletion of your personal information at any time, subject to legal obligations we may have to retain certain records.
International Data Transfers
Most of your personal information remains within Australia. However, some of our service providers operate internationally, particularly for cloud storage and educational platform services.
When we transfer data overseas, we ensure adequate protection through approved mechanisms such as standard contractual clauses or transfers to countries with adequate privacy protections as recognised by Australian law.
Any international transfers are disclosed to you at the point of collection, and you have the right to request details about how your information is protected during these transfers.
Cookies and Website Analytics
Our website uses cookies to enhance your experience and help us understand how visitors interact with our content. We use both essential cookies required for site functionality and optional analytics cookies.
Essential cookies enable features like form submissions and secure browsing. Analytics cookies help us identify popular content and improve user experience. You can control cookie preferences through your browser settings.
We use Google Analytics with IP anonymization enabled and have configured it to respect privacy settings. No personally identifiable information is sent to analytics platforms without your explicit consent.
Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We'll notify you of significant changes through email or prominent website notices.
Minor updates, such as clarifications or contact detail changes, will be posted on our website with the revision date updated accordingly. We encourage you to review this policy occasionally to stay informed about how we protect your privacy.
If changes materially affect how we use your existing personal information, we'll seek your consent before implementing those changes.
Privacy Enquiries and Contact
Questions about this privacy policy or how we handle your personal information? We're here to help.
If you're not satisfied with our response to your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).